Shipping policy

WPG Brands Wholesale Shop serves retailers, distributors, operators and large-order buyers.

Available shipping methods, estimated timing and shipping costs may appear at checkout. Some large, heavy, palletized or special-handling orders may require a separate freight quote or confirmation before the order can be processed.

Orders begin processing after payment and any required order review are complete. Delivery dates are estimates and are not guaranteed. Carrier delays, weather, customs, address issues and other events outside our control may affect delivery.

When tracking is available, it will be sent to the email address used for the order. Buyers are responsible for providing a complete and accurate delivery address and for ensuring someone can receive the shipment where required.

Requests to change an address or cancel an order must be sent immediately to contact@wpgbrands.com. We cannot guarantee changes after an order has entered processing or fulfilment.

Inspect all shipments promptly. Report damaged, missing, defective or incorrect items to contact@wpgbrands.com within 7 days of delivery. Include the order number, a description of the issue and clear photos of the products and shipping packaging.

For questions about shipping or a large-order freight quote, contact contact@wpgbrands.com.